Terms of service
Draft prepared October 2026. Not yet in force.
Who we are
ReskueDesk is an independent service that helps people and businesses with account recovery, verification, monetization and ownership transfers on social and online platforms. We are not part of, and are not endorsed by, any platform.
What we do and do not promise
Each platform makes its own decisions about recovering, verifying, monetizing or transferring an account. We do not control those decisions and we never promise a particular outcome. What we promise is the work described in the plan you choose, done carefully and through each platform’s own processes.
Your responsibilities
- You only open a case for an account that belongs to you or to a business you are authorised to act for.
- You give us true information and tell us if anything changes.
- For a transfer, both the current owner and the new owner confirm their identity and agree before we start.
Ownership checks
We check ownership before any work starts. If we cannot confirm that an account is yours, we stop, and our refund policy applies.
What we never do
- Ask for your password in a form or a chat.
- Access an account without the owner’s permission, or by guessing or forcing a login.
- Buy, sell, list or broker accounts or verification badges.
- Move a personal account from one person to another.
Payment
Prices are shown before you pay, in Ghana cedis. You pay by mobile money or card. If you move to a higher plan within 7 days of paying, what you paid counts in full towards it.
Ending a case
You can ask us to stop at any time. What you get back then is set out in the refund policy.
Liability
To be completed with legal advice. This section should cover the limits of our liability for platform decisions, data loss on third-party platforms and indirect losses, as far as Ghanaian law allows.
Contact
Questions about these terms: reskuedesk@gmail.com.